If you fall victim to identity theft, you will be paired with your own personal
recovery advocate from our team of professionals. He or she will work with you
throughout the process, answering your questions, contacting creditors and
agencies on your behalf, and doing anything needed to fix this complex and
difficult problem.
Assessment & immediate actions
When you contact us, a member of our expert recovery team will thoroughly assess
your situation, so that we can determine if you're a victim and the extent of
your identity theft. If you are in fact a victim, we open a case file and you
are assigned your personal recovery advocate. This experienced person will ask
you to provide your personal information and to sign a document that allows us
to work on your behalf with financial institutions and law enforcement
agencies. They also instruct you on how to file a police report. We typically
will then review your credit reports and other information relevant to your
identity theft situation such as financial statements in order to assess next
steps.
Negotiation with institutions
We will then begin contacting creditors, banks, lending institutions, criminal
agencies, debt collection agencies and others to explain the facts of the
situation and to begin their process for disputing and resolving fraudulent
transactions or other identity theft issues. Depending on the nature and
complexity of your particular identity theft, this process can take anywhere
from days to months. Our recovery advocates are experts at this and work every
day with these institutions. That is why we have maintained our 100% success
rate in restoring our members to pre-identity theft status.
The road ahead
Once your identity theft recovery is complete, we talk with you about moving
ahead before closing your case file. We give you advice on how best to prevent
identity theft in the future, as well as things that you should do to watch out
for identity theft. Unfortunately, victims of identity theft have a higher rate
of it reoccurring than people that have never fallen victim. So it is essential
that you maintain your
ID Experts
FraudStop membership both to reduce the chances of reoccurrence as well as to
handle any additional theft events that might occur, despite all of our best
efforts.
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